Celebrate Express Website Review & Ratings + Celebrate Express Coupons
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Celebrate Express Website Review & Ratings + Celebrate Express Coupons

Celebrate Express: Products & Services

Celebrate Express is one of the leading online retailers of party supplies. Celebrate Express is connected to its two sister sites, Birthday Express and Costume Express, so customers can conveniently shop all three great sites and have one easy check out. 

Celebrate Express sells:

 
Celebrate Express: Company Background

Celebrate Express is an American based business that was founded in 1999. The parent company of Celebrate Express is BuySeasons, Inc and the CEO of  BuySeasons, Inc is Mr. Daniel Haight.

The Better Business Bureau lists numerous alternative business names for BuySeasons, Inc:

  • Buycostumes.com
  • Buycostume.com
  • CelebrateExpress.com Inc
  • Celebrate Express
  • Birthday Express
  • First Wishes
  • Costume Express

Celebrate Express contact information:

  • Address: 5915 S Moorland Rd, New Berlin, WI 53151
  • Phone: (262) 901-3100
  • Fax: (262) 901-3100
Celebrate Express: Customer Feedback & Reviews

Celebrate Express is customer certified by Bizrate. Customer reviews for Celebrate Express are mostly all positive. 

Positive customer reviews commented on:

  • Great products
  • Good price
  • Excellent selection
  • Fast shipping

Negative customer reviews commented on:

  • Some products had to be put together and were hard to assemble

Some customer reviews were:

Not thrilled with my recent order. Put the party hats together. I think not. They will be coming back.

Bought my daughter the ultimate Yo Gabba Gabba party pack for her 2nd birthday next month. It just came in the mail today and when I opened it, I was so surprised at all the cool stuff it came with! She's going to LOVE it! I'll always buy party supplies from you guys! You have everything a party needs..and more!

Thank you, thank you, thank you for my personalised banner!!! I was so surprised to see it arrive to me, in Australia, in less than one week! I have and will recommend your company to everybody I know!

Adorable little doggies, super quality, fast delivery. Could not be Happier. My son was thrilled and for sure we had the best party favor out of all the parties we had been to recently. I highly recommend using Birthday Express, and will use them...

I am very satisfied with my purchase. I am thrilled at the outcome!!! Everything was so much better than I could have imagined! I look forward to my next purchase with Birthday Express!!!

Celebrate Express: Business Credibility & Trustworthiness

Celebrate Express is accredited with the Better Business Bureau under their parent company name, BuySeasons, Inc, and has a BBB rating of "A+". They have been accredited with the Better Business Bureau since 2001. Over the last three years, there has been 51 complaints filed against BuySeasons, Inc with the Better Business Bureau; all the complaints have been closed to the Better Business Bureau’s satisfaction. The complaints filed against BuySeasons, Inc were:

  • 10 complaints were due to advertising/sales Issues
  • 6 complaints were due to delivery issues
  • 3 complaints were due to guarantee/warranty Issues
  • 24 complaints were due to problems with product/service
  • 8 complaints were due to billing and collections
Celebrate Express: Website Popularity & Google Ranking

Celebrate Express website popularity:

  • Celebrate Express has a worldwide Alexa traffic rating of 90,542 out of 30 million websites.
  • Celebrate Express has an American Alexa traffic rating of 28,067
  • Celebrate Express has a Google pagerank of five out of ten.
  • Celebrate Express has a Compete rank of 18,334
  • The Celebrate Express site receives around 104,638 unique visitors monthly
Celebrate Express: Social Media Presence

Celebrate Express social media presence:

  • Celebrate Express can be followed on Facebook; they have 113,398 likes on Facebook and have 298 people talking about them. Celebrate Express usually updates their Facebook page several times a month..
  • Celebrate Express can be followed on Twitter; they have 1632 followers on Twitter and have posted 2522 tweets. Celebrate Express usually tweets several times a week.
  • Celebrate Express offers an email mailing list that customers can sign up for to keep up to date with all their great sales and new products.
  • Celebrate Express is on YouTube; they have uploaded 15 videos and have 68 subscribers
  • Celebrate Express is on Google Plus
Celebrate Express: Website Security & Safety

Celebrate Express is VeriSign Secured and uses an industry standard SSL certificate to encrypt their customers’ private information to help keep it safe from identity theft. Google Safe Browsing lists the Celebrate Express site as "not suspicious" and states that no malicious software or suspicious content has been detected on it in the last ninety days.

Celebrate Express: Pricing & Packages

Celebrate Express is a bit expensive. In a price comparison of three products, Celebrate Express was the same price on one product and more expensive on two products than their leading online competitor was. 

Disney Lion King Baby Paper Lanterns

  • Celebrate Express $8.99
  • Leading competitor: $6.99

Faithful Dove Pink Dessert Plates - Package includes 8 paper dessert plates

  • Celebrate Express $3.99
  • Leading competitor: $3.99

Sweet Blessing Pink Baptism / Christening Deluxe Party Pack for 8

  • Celebrate Express $43.89
  • Leading competitor: $31.60
Celebrate Express: Shipping Rates & Policies

Celebrate Express shipping rates and policies:

  • Celebrate Express ships throughout the United States and to numerous international locations
  • Celebrate Express ships to APO/FPO addresses
  • Celebrate Express ships to PO boxes

American shipping:

  • Budget shipping costs from $4.95 - $33.95, depending on order total.
  • Standard shipping costs from $5.95 - $34.95, depending on order total.
  • Priority shipping costs from $12.95 - $40.95, depending on order total.
  • Express shipping costs from $16.95 - $48.95, depending on order total.
  • Premium shipping costs from $23.95 - $61.95, depending on order total.
  • Premium Saturday Delivery shipping costs from $33.95 - $71.95, depending on order total.

International shipping:

  • Shipping options and costs are available at the checkout.
  • International customers are responsible for any taxes, duties and/or customs that occur.
Celebrate Express: Payment Methods Accepted

Celebrate Express accepts most major credit cards; they accept MasterCard, Visa, American Express, and Discover Card. Celebrate Express also accept payment through PayPal; PayPal is a very secure way to pay for online purchases. Celebrate Express does not accept money orders, wire transfers or checks of any kind.

Celebrate Express: Returns, Refunds & Exchange Policy

Celebrate Express return/refund policy:

  • Celebrate Express offers a 14 day return policy
  • All returns must be in new unused condition and include all original packaging and paperwork.
  • Original shipping costs are non-refundable.
  • Customers are responsible for return shipping costs
  • Personalized items cannot be returned unless they are incorrect due to a manufacturer error. 
  • There is a 15% restocking fee on some returns.

To make a return:

  • Customers should contact Celebrate Express customer service to obtain a RMA
  • The return should be securely packaged and the RMA should be printed clearly on the front of the package
  • The return should be sent back via an insured trackable carrier

Returns should be sent to:

Celebrate Express
Attn: Returns Department
16205 West Small Road
New Berlin, WI 53151

Celebrate Express: Product images & screenshots
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